Privacy Policy

What information do we collect?

At times we may request that you voluntarily supply us with personal information. Generally, this information is requested when you want us to provide you with information. We may gather the following information about you when you use this website:

• Name
• Email address
• Telephone number
• IP address (a unique identifier for your computer or other device)
• Mobile device ID
• Information provided by you in relation to submitting a job application to us (this may include sensitive personal information e.g. ethnic origin)

How do we use it?

We will use your personal information in the following ways. We are also required by law to state a “legal basis for processing”, i.e. to tell you on what grounds we are allowed to use your information, and this is also set out below:

• Provide you with information that you have requested e.g. a newsletter, bulletins.
• Respond to specific queries you may raise regarding ServiceEdge Marketing and its operating companies.
• To deliver the best online experience by understanding how you use our website to provide you with better ways of accessing information.
• Process and consider your job application.

Our legal basis for processing

• Our legitimate interests – we use your personal information to help us to deliver the best online experience to you and other website users.
• Our legitimate interests – we use your personal information to assess your job application, and to keep you updated throughout the application process.

Do we pass your information to third parties?

We may send your personal information to other group companies, affiliates and third parties to help us process your personal information for the purposes set out in this policy. We may disclose your personal information if we or any of our assets are the subject of a sale or similar corporate transaction. We will ensure that the third parties who receive your personal information are required to keep it confidential. We may disclose personal information to third parties when we reasonably believe we are required by law, and in order to investigate, prevent, or take action regarding suspected or actual unlawful or otherwise prohibited activities, including, but not limited to, fraud.

Where do we send your information?

We are a global company and therefore we may transfer your personal information to countries around the world including the US and other countries outside Australia, New Zealand and Europe. We will, where the country to which your data is transferred has not been found to provide an adequate level of protection, put in place appropriate safeguards (we use standard contractual clauses) to ensure your information is protected.

Cookies

We may use information obtained from cookies or similar technology. Cookies are text files containing small amounts of information which we download onto your computer or device when you visit our website. Therefore, when we refer to “you” in this section we mean your computer. We can recognise these cookies on subsequent visits and they allow us to remember you.

What are cookies?

Cookies come in many forms. First-party cookies are set by the website being visited. Third-party cookies are set by a domain other than that of the website being visited. Persistent cookies remain on a user’s device for the specified period and are activated on subsequent visits. Session cookies link actions during a browser session and are deleted when the browser is closed.

What do we use cookies for?

This website uses cookies that fall into the categories below. We also use data from targeting cookies placed on your computer by third parties when you have visited other websites.

• Strictly necessary cookies – these enable services you have specifically asked for and allow you to move around the website and use its features.
• Performance cookies – these collect aggregated, anonymous information about how users use a website and help improve how it works.
• Functionality cookies – these remember choices you make to improve your experience and provide enhanced, more personal features.
• Targeting or advertising cookies – these collect information about browsing habits to make advertising more relevant, limit the number of times an advertisement is shown, and measure campaign effectiveness.

Further information on cookies is available at www.allaboutcookies.org. By deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our website.

Third Party Websites

Our website links to third party sites which we do not operate or endorse. These websites may use cookies and collect your personal information in accordance with their own privacy policies. This privacy policy does not apply to third party websites and we are not responsible for third party websites.

How do we protect your information?

We take appropriate measures to ensure that your personal information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

Under 13 year olds

This website is not intended or designed to attract children under the age of 13. We do not knowingly collect personal information from or about any person under the age of 13. If you are under 13 years old and wish to ask a question or use this site in any way which requires you to submit your personal information, please get your parent or guardian to do so on your behalf.

Your rights

You are entitled to ask:

• For a copy of the personal information we hold about you, and details about how we are processing your personal information.
• To have any inaccuracies in your personal information corrected.
• If we are processing your personal information by automated means and on the basis of your consent, for us to provide your personal information to you in a structured, commonly-used and machine-readable format. You can also ask us to provide your personal information directly to a third party in this format, and, if technically feasible, we will do so.
• To have your personal information erased, or for our use of it to be restricted. Please contact us using the details below if you would like to exercise any of these rights. You also have the right to make a complaint to the supervisory authority if you are not happy with how we have handled your personal information. In the UK, the supervisory authority is the Information Commissioner’s Office.

How to contact us

If you wish to exercise any of your rights in relation to your personal information or if you have any queries about how we use your personal information, please let us know by contacting us at hello@serviceedge.marketing.

Changes to this privacy policy

We review this privacy policy on a regular basis to ensure that it is up-to-date with our use of your personal information, and compliant with applicable data protection laws. We reserve the right, at our discretion, to revise this privacy policy at any time. The updated privacy policy will be posted on our website. You are encouraged to review this privacy policy from time to time.